HQ
Berlin
charles, the WhatsApp marketing and commerce software for enterprise and SMBs.
Let's hop on a call and find out how we can excel your marketing numbers
Answer questions and solve doubts instantly in chat.
You can type individual messages or save time and send automated replies to common questions (or when you're out of office).
Small questions. Quick answers. Happy customers 💛
It's easy to connect your existing ecommerce shop (whether Shopify, WooCommerce, Shopware or in-house) with charles to:
Securing your customer information is our first priority. We're based in the EU and so GDPR is central to everything we do. We help you comply and keep your WhatsApp Business rating high.
Marketing that's more relevant
Segment your audience very finely – down to location, buying behavior and favorite color – to increase engagement and conversion rate.
Sales that's more personal
Integrate your online shop and drag and drop products straight into chat. Offer products that are truly relevant to each customer.
Support that's always there
Reply to questions, send automated delivery updates and more. Not in email but in chat: the place your customers love to be.