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Join us for the second session of our two-part BFCM webinar workshop to hear real stories about our customers' Black Friday/Cyber Monday experiences and best practices, designed to spark your own ideas across your customer journey.
Time investment: ⏰ 45-60 minutes monthly
When: 📅 October 9th and November 6th, 10am-11am GMT+2
Format: 💡 Expert presentation (30-45m) + strategic Q&A (15m)
Black Friday and Cyber Monday are high-stakes moments where great customer experience translates directly into revenue.
With competition fierce and customer expectations higher than ever, conversational marketing with AI + WhatsApp is the advantage that sets brands apart.
☑️ Boost conversion and retention with personalized, scalable conversations
☑️ Collect zero-party data for hyper-personalized campaigns
☑️ Turn first-time buyers into repeat purchasers
☑️ Engage customers via chat throughout their journey
☑️ Integrate seamlessly with CDPs/CRMs (Klaviyo, Emarsys, Zendesk, etc.)
☑️ Drive always-on revenue with conversational AI automation
☑️ Strategic frameworks from charles experts
☑️ Success cases from leading brands
☑️ Insights on e-commerce trends shaping BFCM 2025
☑️ Live Q&A with specialists to answer your challenges
Discover how leading brands are preparing for Black Friday with intelligent conversational marketing that drives loyalty and revenue.
Limited to 150 participants per session to ensure meaningful discussion and strategic value.
Members will receive a recording of each session after it occurs.
Ready to transform your customer retention strategy?
Reserve your spot for our upcoming session.