Journeys

Generate revenue automatically

On our open canvas, it’s easy to automate conversation and marketing flows. So you can continue making sales in the background while you get on with other tasks.

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YOUR ALWAYS-ON REVENUE MACHINE

Journeys is a powerful way of generating revenue even without agents present. In fact, our client SNOCKS makes nearly 80% of its WhatsApp revenue with Journeys. Plus, your conversations remain human because you write them and the customer leads the way. 

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Switch your
Personalization engine
Community manager
Engagement specialist
Revenue machine
Service agent
on

Grow your business
with Journeys

send_perfect_products

Recommend
Perfect Products

Let customers find the right product. They tell you what they want – like favorite color, material, budget and style – and automatically get a link to the ideal product.

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Keep customers
engaged

Send regular automated messages to keep customers engaged. For example, to reactivate a customer who registered 7 days ago, or who bought something at the same time last year.

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automate welcome and
exit-intent flows 

Automate flows that improve the customer experience and retain customers at key points in their journey – like when they land on your website or are about to leave it.

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Keep selling
after hours

Shop closed? No problem, automate responses to common questions to keep revenue flowing after hours.

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COLLECT more
REVIEWS

Boost numbers of reviews and NPS score by automating review requests at positive moments – like right after purchase or a customer has given you a high rating for your support.

brand_lovers

Create brand
fans

Get creative. Stand out from the competition with interactive campaigns (like quizzes) to build community and strengthen brand recognition.

What’s included?

Here are just some of the key features you get with Journeys.

auto-tagging

As a customer navigates the flow, automatically store their responses and use them to fuel future marketing campaigns.

time delays

Add time gaps between messages to “humanize” the flow or automatically re-activate customers after purchasing.

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Collect opt-ins in flows to grow your subscriber base - and gather customer preferences at the same time.

condition_node

Check customers based on rules like order frequency, campaign engagement or opt-in status and funnel them into different paths.

analytics-journeys

Track performance to find where customers drop off so you can optimize flows. 

multiple triggers

Connect your shop system and trigger a flow that keeps customers updated on their package.

http requests

Trigger your flow anytime and enrich flows with dynamic content requested from your own API endpoints.

Auto-tagging

auto-tagging
As a customer navigates the flow, automatically store their responses and use them to fuel future marketing campaigns.

Time delay

time delays

Add time gaps between messages to “humanize” the flow or automatically re-activate customers after purchasing.

Opt-in collection

optin coll
Collect opt-ins in flows to grow your subscriber base - and gather customer preferences at the same time.

Condition rules

condition_node

Check customers based on rules like order frequency, campaign engagement or opt-in status and funnel them into different paths.

Analytics

analytics-journeys
Track performance to find where customers drop off so you can optimize flows. 

Shop triggers

multiple triggers
Connect your shop system and trigger a flow that keeps customers updated on their package.

HTTP requests

http requests
Trigger your flow anytime and enrich flows with dynamic content requested from your own API endpoints.

Get a tour

tailored TO your business

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WHY JOURNEYS?

Save time

Automate answers to common questions, and hire fewer people to manage this channel.

💛

Boost conversion

You can use the customer information you gather to create more successful campaigns.

💰

Sell more

Set up ongoing marketing flows to drive revenue in the background with little effort.

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How businesses benefit 
from  charles

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