Product recommendations

Mehr Umsatz für deine Brand

Empfehle das richtige Produkt und steigere deine Verkäufe

Bessere Kundendaten sammeln

Sammle automatisch Kundenpräferenzen oder hole Feedback ein

Mehr Kundenzufriedenheit

Eine gute Erfahrung im Chat steigert die Kundenzufriedenheit und die Retention

Engagement, das funktioniert

Engagement, voll automatisiert und sinnvoll. Damit deinen Kunden geholfen wird

Sync, Ready, Go

Verbinde einfach deinen Shop und Produktkatalog, lege deine Tonalität fest, richte Fallbacks und Escalation Rules fest und starte mit Produktempfehlungen, vollautomatisiert im Chat.

Kanal auswählen

Unsere Produktempfehlungen funktionieren auf verschiedenen Kanälen: WhatsApp, Instagram Direct, Facebook Messenger und Webchat. Entscheide selbst, wo du sie einsetzen möchtest und wo deine Community zuhause ist.

Relevante Produkte empfehlen

Optimierte Produktauswahl + perfekte Darstellung: KI baut dir automatisch überzeugende Karussells im Chat. Swipe & Buy.

Bessere Insights

Die Unterhaltung im Chat helfen dir, wichtige Daten über deine Nutzer zu sammeln. So kannst du die KI und Kampagnen ständig verbessern.

Voice of customers

Anina Kistner, CEO

"Das ist die spannendste Neuheit, die ich in 15 Jahren CRM gesehen habe."

10M

WhatsApp-Umsatz / Jahr

85%

Avg. Open Rate im Chat

10x

Avg. WhatsApp ROAS

Johannes Kliesch, Founder

„Jedes D2C-Unternehmen muss auf WhatsApp sein - da gibt es keine Diskussion.“

+6.6M

Umsatz in 1.5 Jahren

150%

Boosted Open & Conversion Rate

21 Tage

Bis zum großen Go Live

Michael Walter, Senior Direct Marketing Manager

„WhatsApp ist perfekt, um Kundendaten für bessere Personalisierung zu sammeln.“

90%

Opt-In Flow Completion Rate

30%

Avg. Click-Through-Rate

+1000

Subscribers beim Start

All your questions, decoded

How do click-to-message ads increase conversions compared to regular ads?

These ads create a direct line of communication between your brand and potential customers on WhatsApp, Instagram, or Facebook Messenger. By skipping traditional landing pages, you can immediately engage users in real-time conversations, capturing their intent and guiding them toward a purchase. Once in the chat, you can leverage advanced AI features such as lead qualification or automated product recommendations to further streamline and personalize the customer experience.

How can I build a subscriber base while staying GDPR-compliant?

Using double opt-ins ensures that users provide explicit consent before subscribing to your updates. Our platform tracks opt-in statuses across all messaging channels, helping you build a compliant subscriber base. Once you have these subscribers, you can engage them with campaigns, transactional updates, or even personalized back-in-stock alerts.

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How do personalized product recommendations work?

By analyzing purchase history, browsing behavior, and preferences, our AI delivers tailored suggestions directly in chat. These recommendations can be displayed as visually engaging carousels, making it easy for customers to explore and purchase. You can also combine this with abandoned cart recovery to re-engage undecided shoppers.

What’s the best way to recover abandoned carts?

Personalized follow-ups remind users about their abandoned items and address potential concerns like price or availability. Adding a limited-time discount or recommending complementary products can further drive conversions. Abandoned cart recovery is just one part of the broader automation ecosystem. Features like back-in-stock alerts or win-back campaigns can also help boost sales.

How do I know if my FAQ automation is working well?

By tracking key performance indicators (KPIs) such as solution rate, escalation rate, and customer satisfaction scores. We treat our AI agents like performance marketers, continuously monitoring and optimizing their performance to ensure they deliver results.

Can I customize the tone of my FAQ responses?

Absolutely. You can set the tone to match your brand’s voice — whether formal, casual, or humorous. This ensures that every interaction feels authentic and aligned with your brand’s personality.

What if a customer’s question isn’t covered by the FAQ automation?

When a question isn’t covered, our system seamlessly escalates it to a human agent. Additionally, safeguard rails are in place for sensitive topics — such as health-related claims or regulatory concerns — ensuring these are routed to humans for careful handling. With advanced intent detection and retrieval-augmented generation (RAG), we accurately understand user requests and provide the most relevant responses.

How can I reduce repetitive customer queries?

Automating FAQs allows you to provide instant responses in your brand’s tone of voice, while complex queries can be escalated to human agents for resolution

Discover more use cases

Subscriber collection

Click to Message Ads

Appointment booking

Lead qualification