Acquisition
Conversion
Retention
Typie-agent

Powered by our AI agents, delivering personalization and scalability across your entire funnel.

Our product
eCommerce
See all
Why eCom?
Retail
See all
Why Retail?
Automotive
See all
Why Automotive?

Explore customer stories and insights to see how our solutions drive engagement.

 

Learn
Reports & Guides
Support
Typie-agent

Powered by our AI agents, delivering personalization and scalability across your entire funnel.

Our product
DE
Acquisition
Conversion
Retention
Typie-agent

Powered by our AI agents, delivering personalization and scalability across your entire funnel.

Our product
eCommerce
See all
Why eCom?
Retail
See all
Why Retail?
Automotive
See all
Why Automotive?

Explore customer stories and insights to see how our solutions drive engagement.

 

Learn
Reports & Guides
Support
Typie-agent

Powered by our AI agents, delivering personalization and scalability across your entire funnel.

Our product
DE
campaigns carousel-campaigns
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about-you-2025
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Mehr Umsatz durch "Conversational Two-Way Campaigns"

Mach jede Kampagne, jede Kollektion oder saisonale Promo zu einer performanten 1:1-Konversation. charles personalisiert Messages skalierbar, sodass mehr Menschen sie sehen, öffnen und kaufen.

Tachometer Fast
Höher, weiter, besser
Doppelter Umsatz im Vergleich zu Email-Kampagnen? Möglich, ja.
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Weniger Aufwand

So viel Kampagnenumsatz mit so wenig Aufwand hattest du noch nie

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Persönlicher geht nicht

Nutze charlesAI, um eine echte, persönliche Experience zu liefern

 

Hand Spock
Skalierbar und sicher

Versende Kampagnen mühelos an sechsstellige Empfängerzahlen

Segmentiere deine Zielgruppe
Sende die Kampagne an die Menschen, für die sie wirklich Sinn macht. Einfach auf unserer Plattform segmentieren.
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Erstelle deine Kampagne

Erstelle deine Kampagne Schritt für Schritt, um deine Audience zu hypen und FOMO zu erzeugen

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Automatisiere deine Kampagnen

Definiere Sendout-Zeiten, speichere Response-Properties und triggere weitere Nachrichten – ganz automatisch, ohne dass du etwas tun musst.

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Reportings & Optimierung

Mit unserem Reporting Dashboard, Conversational KPIs und A/B-Testing-Funktionen verstehst du die Performance deiner Kampagnen und Flows besser denn je.

Get started
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Discover more use cases

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Subscriber collection

Collect subscribers through various ways - with low friction and in a GDPR compliant manner.
From Webchats, to Website Popups, Thank you pages, QR codes and many others. Collect double opt-ins in the messenger of your choice.
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Click to Message Ads

Turn clicks into real-time chats on WhatsApp, Instagram or Facebook Messenger. Skip the static landing page and let charles AI greet every visitor with a tailored conversation that captures intent and moves them to purchase.
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Appointment booking

Turn interest into scheduled appointments without forms or friction. With charles, customers book, reschedule, and get reminders via WhatsApp, Instagram, Messenger, or Webchat — handled end‑to‑end by AI.
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Lead qualification

Qualify more leads — in real time, in chat. With charles, AI asks the right questions on WhatsApp, Instagram, Messenger, or Webchat, scores intent, and routes hot leads instantly.
comments-alt-1 Start now
The question isn’t 'why now' but 'why wait.'

Voice of customers

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Anina Kistner, CEO

"Das ist die spannendste Neuheit, die ich in 15 Jahren CRM gesehen habe."

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WhatsApp-Umsatz / Jahr
Arrow Alt Up 85%
Avg. Open Rate im Chat
Database 10x
Avg. WhatsApp ROAS
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Johannes Kliesch, Founder

„Jedes D2C-Unternehmen muss auf WhatsApp sein - da gibt es keine Diskussion.“

Analytics-Oct-13-2025-10-11-41-3408-AM +6.6M
Umsatz in 1.5 Jahren
Tachometer Fast 150%
Boosted Open & Conversion Rate
Calendar Day 21 Tage
Bis zum großen Go Live
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Michael Walter, Senior Direct Marketing Manager

„WhatsApp ist perfekt, um Kundendaten für bessere Personalisierung zu sammeln.“

Book Open 90%
Opt-In Flow Completion Rate
Mouse Pointer 30%
Avg. Click-Through-Rate
User Check +1000
Subscribers beim Start
about-you-2025
fashionette-2025
dermalogica-2025
jack-wolfskin-2025
takko-2025
snocks-2025
westwing-2025
vw-2025
purelei-2025
kapten-son-2025
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All your questions, decoded
What’s the most effective way to retarget customers without paid ads?

Our software uses messaging apps like WhatsApp, Instagram, and Facebook Messenger to automatically re-engage customers who interacted with your brand but didn’t convert. For example, you can send personalized product recommendations or exclusive offers directly in chat, making the process more impactful and cost-effective than traditional retargeting.

 
 
How can I keep customers updated about their orders?

With our platform, you can send automated, real-time updates on order confirmations, shipping statuses, and returns through messaging apps. This keeps customers informed at every step, reduces the need for follow-up inquiries, and builds trust by ensuring transparency.

What’s the best way to measure the success of my automations?

Our platform provides detailed analytics to track key metrics like open rates, click-through rates, and conversion rates. You can also monitor FAQ solution rates and escalation rates to evaluate how well your automations are performing. A/B testing is available to optimize your messages and achieve the best results.

How can I help customers configure my complex products?
Our software guides customers step-by-step through the configuration process, validating their choices and showing real-time configurations. This makes even complex setups simple and intuitive. Once configured, you can follow up with personalized recommendations or re-engagement messages to encourage conversions.
What’s the easiest way to scale personalized conversations?
By automating repetitive queries with AI and FAQ automation, your team can focus on high-value, one-on-one interactions. Our software ensures these conversations remain efficient and personal. You can also integrate features like lead qualification or product configuration to further enhance the customer experience.
How do I ensure my campaigns reach the right audience?
Our platform allows you to segment your audience based on preferences, behaviors, or purchase history. This ensures your messages resonate with each recipient. Campaigns can also be combined with other automations, such as abandoned cart recovery or special occasion messages, to create a comprehensive engagement strategy.
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