Appointment booking

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More appointments

Instant responses with lowest friction causing more bookings

less manual workload

Reduce human workload and personnel cost through automation

happier users and customers

An outstanding brand experience yields happy customers

more feedback along the way

Leverage interactivity to collect feedback for cancellations

Simple setup

Through our Appointment AI, we connect relevant systems (like Outlook, Calendly etc) to allow access for calendar bookings

Frictionless booking experience

Through messenger, users can simply book and reschedule. As straightforward as it gets. Completely automated

Reminder to reduce no-shows

Messenger reminders get read. Therefore the no-show risk due to forgetting gets minimized

Automated followups

As they are anyways in your messenger experience, interact with your users for feedback or subsequent actions that are required

VOICE OF CUSTOMERS

Anina Kistner, CEO

"This is the most exciting development I’ve seen in 15 years of CRM"

10MN

Yearly revenue

85%

Open rate

10x

Average ROAS

Johannes Kliesch, Founder

"Every D2C company must be on WhatsApp — there’s no discussion."

+6.6MN

Revenue in 1.5 years

150%

Boosted open & conversion rate

21 days

From start to go live

Michael Walter, Senior Direct Marketing Manager

"WhatsApp's interactivity is ideal to gather customer data for improved personalization."

90%

Opt-In flow completion rate

30%

Avg. Click-Through-Rate

+1000

Subscribers in first weeks

ALL YOUR QUESTIONS, DECODED

How do click-to-message ads increase conversions compared to regular ads?

These ads create a direct line of communication between your brand and potential customers on WhatsApp, Instagram, or Facebook Messenger. By skipping traditional landing pages, you can immediately engage users in real-time conversations, capturing their intent and guiding them toward a purchase. Once in the chat, you can leverage advanced AI features such as lead qualification or automated product recommendations to further streamline and personalize the customer experience.

How can I build a subscriber base while staying GDPR-compliant?

Using double opt-ins ensures that users provide explicit consent before subscribing to your updates. Our platform tracks opt-in statuses across all messaging channels, helping you build a compliant subscriber base. Once you have these subscribers, you can engage them with campaigns, transactional updates, or even personalized back-in-stock alerts.

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How do personalized product recommendations work?

By analyzing purchase history, browsing behavior, and preferences, our AI delivers tailored suggestions directly in chat. These recommendations can be displayed as visually engaging carousels, making it easy for customers to explore and purchase. You can also combine this with abandoned cart recovery to re-engage undecided shoppers.

What’s the best way to recover abandoned carts?

Personalized follow-ups remind users about their abandoned items and address potential concerns like price or availability. Adding a limited-time discount or recommending complementary products can further drive conversions. Abandoned cart recovery is just one part of the broader automation ecosystem. Features like back-in-stock alerts or win-back campaigns can also help boost sales.

How do I know if my FAQ automation is working well?

By tracking key performance indicators (KPIs) such as solution rate, escalation rate, and customer satisfaction scores. We treat our AI agents like performance marketers, continuously monitoring and optimizing their performance to ensure they deliver results.

Can I customize the tone of my FAQ responses?

Absolutely. You can set the tone to match your brand’s voice — whether formal, casual, or humorous. This ensures that every interaction feels authentic and aligned with your brand’s personality.

What if a customer’s question isn’t covered by the FAQ automation?

When a question isn’t covered, our system seamlessly escalates it to a human agent. Additionally, safeguard rails are in place for sensitive topics — such as health-related claims or regulatory concerns — ensuring these are routed to humans for careful handling. With advanced intent detection and retrieval-augmented generation (RAG), we accurately understand user requests and provide the most relevant responses.

How can I reduce repetitive customer queries?

Automating FAQs allows you to provide instant responses in your brand’s tone of voice, while complex queries can be escalated to human agents for resolution

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Subscriber collection

Click to Chat Ads