Special occasions

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Be seen, every time

Benefit from opening rates that go beyond channels like email

Less manual workload

Set up once in super short period of time but benefit indefinitely

Higher conversion

Opening Rates & level of Individualization yield high conversions

Higher brand recognition

Stand out as a brand. Be special for your customers

Decide the use case

How can you delight your users the most? With your brands’ top influencer sending a birthday-video in Messenger? A voice-message? A special offer for their achievements?

Simply set up the automation

Use our straightforward UI to build the automation in very short time

Benefit from surprised and happy users

Who ignores a birthday message on a special channel? Users love it and you can closely bind them to your brand

Track results & optimize

Due to our advanced analytics and A/B testing capabilities, understand the performance at any step. Use that to optimize continuously

VOICE OF CUSTOMERS

Anina Kistner, CEO

"This is the most exciting development I’ve seen in 15 years of CRM"

10MN

Yearly revenue

85%

Open rate

10x

Average ROAS

Johannes Kliesch, Founder

"Every D2C company must be on WhatsApp — there’s no discussion."

+6.6MN

Revenue in 1.5 years

150%

Boosted open & conversion rate

21 days

From start to go live

Michael Walter, Senior Direct Marketing Manager

"WhatsApp's interactivity is ideal to gather customer data for improved personalization."

90%

Opt-In flow completion rate

30%

Avg. Click-Through-Rate

+1000

Subscribers in first weeks

ALL YOUR QUESTIONS, DECODED

How do click-to-message ads increase conversions compared to regular ads?

These ads create a direct line of communication between your brand and potential customers on WhatsApp, Instagram, or Facebook Messenger. By skipping traditional landing pages, you can immediately engage users in real-time conversations, capturing their intent and guiding them toward a purchase. Once in the chat, you can leverage advanced AI features such as lead qualification or automated product recommendations to further streamline and personalize the customer experience.

How can I build a subscriber base while staying GDPR-compliant?

Using double opt-ins ensures that users provide explicit consent before subscribing to your updates. Our platform tracks opt-in statuses across all messaging channels, helping you build a compliant subscriber base. Once you have these subscribers, you can engage them with campaigns, transactional updates, or even personalized back-in-stock alerts.

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How do personalized product recommendations work?

By analyzing purchase history, browsing behavior, and preferences, our AI delivers tailored suggestions directly in chat. These recommendations can be displayed as visually engaging carousels, making it easy for customers to explore and purchase. You can also combine this with abandoned cart recovery to re-engage undecided shoppers.

What’s the best way to recover abandoned carts?

Personalized follow-ups remind users about their abandoned items and address potential concerns like price or availability. Adding a limited-time discount or recommending complementary products can further drive conversions. Abandoned cart recovery is just one part of the broader automation ecosystem. Features like back-in-stock alerts or win-back campaigns can also help boost sales.

How do I know if my FAQ automation is working well?

By tracking key performance indicators (KPIs) such as solution rate, escalation rate, and customer satisfaction scores. We treat our AI agents like performance marketers, continuously monitoring and optimizing their performance to ensure they deliver results.

Can I customize the tone of my FAQ responses?

Absolutely. You can set the tone to match your brand’s voice — whether formal, casual, or humorous. This ensures that every interaction feels authentic and aligned with your brand’s personality.

What if a customer’s question isn’t covered by the FAQ automation?

When a question isn’t covered, our system seamlessly escalates it to a human agent. Additionally, safeguard rails are in place for sensitive topics — such as health-related claims or regulatory concerns — ensuring these are routed to humans for careful handling. With advanced intent detection and retrieval-augmented generation (RAG), we accurately understand user requests and provide the most relevant responses.

How can I reduce repetitive customer queries?

Automating FAQs allows you to provide instant responses in your brand’s tone of voice, while complex queries can be escalated to human agents for resolution

Discover more use cases

Subscriber collection

Click to Chat Ads

Appointment booking

Lead qualification

Product recommendation

Abandoned carts

Back-in-stock

FAQ automation

Campaigns

Customer service

Win back

Referrals