Appointment booking

More appointments

Des réponses instantanées et sans friction, pour plus de réservations

Moins de travail manuel

Réduisez la charge de travail humaine et les coûts de personnel grâce à l’automatisation.

Des utilisateurs et clients plus satisfaits

Une expérience de marque exceptionnelle crée des clients heureux

Plus de feedback tout au long du parcours

Exploitez l’interactivité pour recueillir des feedback lors des annulations

Configuration simple

Grâce à notre IA de planification, nous connectons les outils (comme Outlook, Calendly, etc.) afin de permettre la prise de rendez-vous directement dans les calendriers.

Une expérience de réservation fluide et sans friction

Via les applications de messagerie, les utilisateurs peuvent simplement réserver ou reprogrammer. Aussi simple que possible. Entièrement automatisé.

Un rappel pour réduire les no-shows

Les rappels envoyés via les applications de messagerie sont lus. Le risque d’absence dû à un oubli est donc fortement réduit.

Relances automatisées

Puisqu’ils sont déjà dans votre expérience sur l’application de messagerie, interagissez avec vos utilisateurs pour recueillir des retours ou déclencher les actions nécessaires par la suite.

Ce qu'en disent nos clients

Anina Kistner, CEO

"C'est le développement le plus excitant que j'ai vu en 15 ans de CRM."

10M

Revenus annuels sur WhatsApp

85%

Taux moyen d'ouverture en chat

10x

ROAS moyen sur WhatsApp

Johannes Kliesch, Founder

"Toute entreprise D2C doit être sur WhatsApp — il n'y a pas de débat."

+6.6M

Revenus en 1,5 ans

150%

Augmentation du taux d'ouverture et de conversion

21 jours

Du démarrage à la mise en ligne

Michael Walter, Senior Direct Marketing Manager

"L'interactivité de WhatsApp est idéale pour collecter les données clients et améliorer la personnalisation."

90%

Taux d'Opt-In

30%

Taux moyen de clics

+1000

Abonnés en semaine 1

All your questions, decoded

How do click-to-message ads increase conversions compared to regular ads?

These ads create a direct line of communication between your brand and potential customers on WhatsApp, Instagram, or Facebook Messenger. By skipping traditional landing pages, you can immediately engage users in real-time conversations, capturing their intent and guiding them toward a purchase. Once in the chat, you can leverage advanced AI features such as lead qualification or automated product recommendations to further streamline and personalize the customer experience.

How can I build a subscriber base while staying GDPR-compliant?

Using double opt-ins ensures that users provide explicit consent before subscribing to your updates. Our platform tracks opt-in statuses across all messaging channels, helping you build a compliant subscriber base. Once you have these subscribers, you can engage them with campaigns, transactional updates, or even personalized back-in-stock alerts.

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How do personalized product recommendations work?

By analyzing purchase history, browsing behavior, and preferences, our AI delivers tailored suggestions directly in chat. These recommendations can be displayed as visually engaging carousels, making it easy for customers to explore and purchase. You can also combine this with abandoned cart recovery to re-engage undecided shoppers.

What’s the best way to recover abandoned carts?

Personalized follow-ups remind users about their abandoned items and address potential concerns like price or availability. Adding a limited-time discount or recommending complementary products can further drive conversions. Abandoned cart recovery is just one part of the broader automation ecosystem. Features like back-in-stock alerts or win-back campaigns can also help boost sales.

How do I know if my FAQ automation is working well?

By tracking key performance indicators (KPIs) such as solution rate, escalation rate, and customer satisfaction scores. We treat our AI agents like performance marketers, continuously monitoring and optimizing their performance to ensure they deliver results.

Can I customize the tone of my FAQ responses?

Absolutely. You can set the tone to match your brand’s voice — whether formal, casual, or humorous. This ensures that every interaction feels authentic and aligned with your brand’s personality.

What if a customer’s question isn’t covered by the FAQ automation?

When a question isn’t covered, our system seamlessly escalates it to a human agent. Additionally, safeguard rails are in place for sensitive topics — such as health-related claims or regulatory concerns — ensuring these are routed to humans for careful handling. With advanced intent detection and retrieval-augmented generation (RAG), we accurately understand user requests and provide the most relevant responses.

How can I reduce repetitive customer queries?

Automating FAQs allows you to provide instant responses in your brand’s tone of voice, while complex queries can be escalated to human agents for resolution

Discover more use cases

Subscriber collection

Click to Message Ads