Abandoned cart

Conversions plus élevées

Se démarquer en étant vu, ça fait toute la différence

Encore plus de satisfaction client

Fais en sorte que le client se sente valorisé en allant un cran plus loin dans l’expérience

Sois visible, vraiment

À un moment aussi critique, tu veux être vu. Utilise Messenger

Plus de données collectées

Recueille du feedback client

Connecte tes sources de données

Fusionne les sources de données pertinentes pour t’assurer que les messages de panier abandonné puissent exploiter tout leur potentiel dès qu’ils sont nécessaires.

Sois vu au moment décisif

Envoie ton message de panier abandonné au moment clé. Démarque‑toi des autres canaux.

Recueille des insights pour tes futures campagnes

Découvre pourquoi un utilisateur hésitait à prendre sa décision. Quelles sont les raisons qui le freinaient ?

Ce qu'en disent nos clients

Anina Kistner, CEO

"C'est le développement le plus excitant que j'ai vu en 15 ans de CRM."

10M

Revenus annuels sur WhatsApp

85%

Taux moyen d'ouverture en chat

10x

ROAS moyen sur WhatsApp

Johannes Kliesch, Founder

"Toute entreprise D2C doit être sur WhatsApp — il n'y a pas de débat."

+6.6M

Revenus en 1,5 ans

150%

Augmentation du taux d'ouverture et de conversion

21 jours

Du démarrage à la mise en ligne

Michael Walter, Senior Direct Marketing Manager

"L'interactivité de WhatsApp est idéale pour collecter les données clients et améliorer la personnalisation."

90%

Taux d'Opt-In

30%

Taux moyen de clics

+1000

Abonnés en semaine 1

All your questions, decoded

How do click-to-message ads increase conversions compared to regular ads?

These ads create a direct line of communication between your brand and potential customers on WhatsApp, Instagram, or Facebook Messenger. By skipping traditional landing pages, you can immediately engage users in real-time conversations, capturing their intent and guiding them toward a purchase. Once in the chat, you can leverage advanced AI features such as lead qualification or automated product recommendations to further streamline and personalize the customer experience.

How can I build a subscriber base while staying GDPR-compliant?

Using double opt-ins ensures that users provide explicit consent before subscribing to your updates. Our platform tracks opt-in statuses across all messaging channels, helping you build a compliant subscriber base. Once you have these subscribers, you can engage them with campaigns, transactional updates, or even personalized back-in-stock alerts.

Get a demo with us

How do personalized product recommendations work?

By analyzing purchase history, browsing behavior, and preferences, our AI delivers tailored suggestions directly in chat. These recommendations can be displayed as visually engaging carousels, making it easy for customers to explore and purchase. You can also combine this with abandoned cart recovery to re-engage undecided shoppers.

What’s the best way to recover abandoned carts?

Personalized follow-ups remind users about their abandoned items and address potential concerns like price or availability. Adding a limited-time discount or recommending complementary products can further drive conversions. Abandoned cart recovery is just one part of the broader automation ecosystem. Features like back-in-stock alerts or win-back campaigns can also help boost sales.

How do I know if my FAQ automation is working well?

By tracking key performance indicators (KPIs) such as solution rate, escalation rate, and customer satisfaction scores. We treat our AI agents like performance marketers, continuously monitoring and optimizing their performance to ensure they deliver results.

Can I customize the tone of my FAQ responses?

Absolutely. You can set the tone to match your brand’s voice — whether formal, casual, or humorous. This ensures that every interaction feels authentic and aligned with your brand’s personality.

What if a customer’s question isn’t covered by the FAQ automation?

When a question isn’t covered, our system seamlessly escalates it to a human agent. Additionally, safeguard rails are in place for sensitive topics — such as health-related claims or regulatory concerns — ensuring these are routed to humans for careful handling. With advanced intent detection and retrieval-augmented generation (RAG), we accurately understand user requests and provide the most relevant responses.

How can I reduce repetitive customer queries?

Automating FAQs allows you to provide instant responses in your brand’s tone of voice, while complex queries can be escalated to human agents for resolution

Discover more use cases

Subscriber collection

Click to Message Ads

Appointment booking

Lead qualification

Product recommendation

Abandoned carts

Back-in-stock

FAQ automation

Campaigns

Customer service

Win back

Referrals

Special Occasions

Reviews

Transactional updates

Ce qu'en disent nos clients

Ce qu'en disent nos clients

"C'est le développement le plus excitant que j'ai vu en 15 ans de CRM."

"Toute entreprise D2C doit être sur WhatsApp — il n'y a pas de débat."

"L'interactivité de WhatsApp est idéale pour collecter les données clients et améliorer la personnalisation."

How WhatsApp and AI Are Revolutionizing Customer Support

What Are WhatsApp AI Agents? A Complete Guide for Businesses

Click-to-WhatsApp Ads: Supercharge Subscriber Growth and CX

Subscriber collection

Click to Message Ads

Appointment booking

Lead qualification

Product recommendation

Abandoned carts

Back-in-stock

FAQ automation

Campaigns

Customer service

Win back

Referrals

Special Occasions

Reviews

Transactional updates

"C'est le développement le plus excitant que j'ai vu en 15 ans de CRM."

"Toute entreprise D2C doit être sur WhatsApp — il n'y a pas de débat."

"L'interactivité de WhatsApp est idéale pour collecter les données clients et améliorer la personnalisation."

Dive into our expert articles

How WhatsApp and AI Are Revolutionizing Customer Support

What Are WhatsApp AI Agents? A Complete Guide for Businesses

Click-to-WhatsApp Ads: Supercharge Subscriber Growth and CX