All your data at your fingertips
Conversations are more powerful when you can use all your ecommerce tools and customer information. And if you’ve built your own, we can integrate that too.
You don’t have to start from scratch with charles. You simply bring all your current ecommerce tools into our platform and get started.
Integrate your entire business with the WhatsApp Business API using charles, to start using your shop and messenger integrations within one platform.
We did all the coding already, so you don’t need any tech knowledge to combine your systems with ours. Just plug in and start playing.
Make your conversations more personal with rich customer information, from your online shop, messenger platforms and more.
Conversations become more profitable when you integrate your Shopify, WooCommerce or Shopware shop. Drag and drop products into chat, send “Chatout” links with the product already in the cart and more.
Ecommerce today is driven by numbers. Use all your marketing data to inform your WhatsApp campaigns for greater success.
Use WhatsApp, Facebook Messenger, Instagram or other messaging platforms? You don’t need to lose everything you’ve already learned about customers.
One of charles’ first clients, SNOCKS has helped shape our software and was the first to break €1m in revenue with charles. How? Fun marketing campaigns and automation that brings in 60% of its WhatsApp sales.
Italian beauty brand, Barò makes 25% of its monthly revenue via WhatsApp and has reduced returns to less than 1%. It now employees an entire team to chat with customers on WhatsApp.
With automation, Heideman continues to help customers even outside office hours – using automated conversational flows to respond to the most common customer needs.