Integrations

All your data at your fingertips

Conversations are more powerful when you can use all your ecommerce tools and customer information. And if you’ve built your own, we can integrate that too.

Get a demo

See it in action

BUILD ON WHAT YOU ALREADY HAVE

You don’t have to start from scratch with charles. You simply bring all your current ecommerce tools into our platform and get started.

Grow your business
with Integrations

WhatsApp
Business API

Integrate your entire business with the WhatsApp Business API using charles, to start using your shop and messenger integrations within one platform.

More about the API

No need
to code

We did all the coding already, so you don’t need any tech knowledge to combine your systems with ours. Just plug in and start playing.

See feature

Supercharge
your chats

Make your conversations more personal with rich customer information, from your online shop, messenger platforms and more.

See feature

Commerce
integrations

Conversations become more profitable when you integrate your Shopify, WooCommerce or Shopware shop. Drag and drop products into chat, send “Chatout” links with the product already in the cart and more.

See feature

Marketing
integrations

Ecommerce today is driven by numbers. Use all your marketing data to inform your WhatsApp campaigns for greater success.

See feature

Messenger
integrations

Use WhatsApp, Facebook Messenger, Instagram or other messaging platforms? You don’t need to lose everything you’ve already learned about customers.

See feature

Get a tour

tailored TO your business

Book a demo

WHY integrations?

⚡️

Quick
onboarding

Bring all of WhatsApp together with all your information and get going in just 1-2 days.

🗿

More
conversions

It’s easier to make sales when you know more about your customer.

🧱

Built
around you

Made your own tool in-house? That’s ok, our Product team can integrate that too.

This is how our clients use charles

Make €1 million in revenue like Snocks

One of charles’ first clients, SNOCKS has helped shape our software and was the first to break €1m in revenue with charles. How? Fun marketing campaigns and automation that brings in 60% of its WhatsApp sales.

Build a booming sales channel like Barò Cosmetics

Italian beauty brand, Barò makes 25% of its monthly revenue via WhatsApp and has reduced returns to less than 1%. It now employees an entire team to chat with customers on WhatsApp.

Sell in your sleep like Heideman

With automation, Heideman continues to help customers even outside office hours – using automated conversational flows to respond to the most common customer needs.

Build a buzzing community like Every Foods

Every. used veganuary to create a WhatsApp space to talk about vegan lifestyle. In one month it gathered 850 phone numbers and made over 10,000 conversations.