Start more conversations
Every conversation has to start somewhere. Make your customers aware of your WhatsApp offering and bring them smoothly into your WhatsApp channel – from your website, retail store or pocket.
No code. Fully GDPR compliant.
Have a dedicated fanbase? Plenty of website traffic? Big email list? Bring them all into WhatsApp through the charles platform and simplify your business – with incentives like discounts, product launches and delivery updates. Without one line of code.
A WhatsApp “opt-in” is when a customer agrees to receiving your messages on WhatsApp. With charles, you can quickly create multiple touchpoints to bring people into this channel – however many 1,000s of numbers you continue to add.
However a customer comes into your WhatsApp chat, you can handle them all as one in the charles platform with our “satellite” technology.
Create automated opt-in flows that automatically add tags to customers when they join your channel. Like questions about pet’s name, favorite color and even how often they’d like to be contacted (to reduce the chance of being blocked).
Collect groups of people interested in particular aspects of your brand (make-up, sustainability, veganism…). Segment depending on answers they give when they opt in and combine with tags gathered through marketing campaigns and support conversations.
In the EU, the General Data Protection Regulation (GDPR) is the law. As an EU-based company, our platform is built on it. So even if you’re outside the EU, you can still protect your customers’ privacy to the highest level.
With a QR code, you can collect WhatsApp numbers in store or on the streets. These will all go straight into the charles platform so you can contact them later.
Here are just some of the key features you get with Chat-ins.
Thank-you page widget
Webshop popup
Bubble configurator
Scheduled bubbles
Mobile/desktop options
No-code deploy
Add a box to collects phone numbers just after a customer orders, so you can contact them via WhatsApp in the future. This works particularly well for delivery updates.
Create branded popups that appear on your web shop. These will funnel customers into your WhatsApp channel while collecting GDPR-compliant opt-ins.
Define which pages a bubble should appear on, and the type of bubble, on a granular level.
Set it so your Chat-in bubbles only appear when agents are available so customers never have to wait for a reply.
Define whether a bubble should appear on mobile, desktop or both.
Deploy all chat-ins at the press of a button, without the need to write a single line of code.
Create branded popups that appear on your web shop. These will funnel customers into your WhatsApp channel while collecting GDPR-compliant opt-ins.
tailored TO your business
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