charles x Whatsapp.
The formula for chat success.

Our platform powers up WhatsApp Business for brands – to make it your fastest growing revenue and retention channel. With charles, you can quickly offer WhatsApp sales, marketing and support, supercharged with advanced automation and shop integration. With ongoing support from our team to ensure your success.

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Journeys

Campaigns

Commerce

Conversations

Chat-ins

Integrations

Boost your success with automation. Design automatic message flows, triggered by keywords, to save time and boost sales.

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Engage customers with fun, simple marketing campaigns. Then track, analyze, optimize, repeat.

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Connect your online shop with WhatsApp to sell and upsell more products directly in chat.

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Carry out chats, prioritise tasks and collaborate with others using our minimal, easy-to-use interface.

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Bring 1,000s of people into your WhatsApp chat with our website widgets. Branded to you and fully GDPR compliant.

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All the information you’ve gathered about customers? You can use it in the charles platform too.

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Campaigns

Engage customers with fun and easy-to-create marketing campaigns. Send messages in bulk, then track, analyze and optimize.

Commerce

Sell directly in chat by integrating your online shop with the WhatsApp Business API. Send pre-filled carts, check availability, see previous buying behavior and more.