Our team

We are a team that cares.

About each other. About creating values & flows. About our clients. And about how & why we do what we do.

More than anything, that is defined by our values.👇

#1 Earn trust, not candy

#1 Earn trust, not candy

"We build and deepen relationships, thinking in and accumulating long term value instead of short-therm shine. Once trust is earned, we are loyal and perseverant - same time expecting that from others."

Tiffany Lu, Marketing Manager
#2 Lead with speed & value

#2 Lead with speed & value

"We always seek value. Solving a problem or serving a purpose. Finding value takes time, a scare resource in a competitive landscape. Therefore we are faster, avoid analysis-paralysis or the wrong heavy bets. We achieve this with build-measure-learn iteration. Once we find value, we invest in heavy bets."

Nick-Lennart Völker, Frontend Lead
#3 Collaborate by design

#3 Collaborate by design

"Collaboration wins, therefor we want to win by design. We organize our work and choose our tools this way, enabling 10x impact by collaboration, communication & context. This requires access, transparency and respect for each others' flow."

Fynn, Full-Stack Developer
#4 Humanize with machines

#4 Humanize with machines

"We see machines as core partners. They operate under the same values.​ We seek to humanize interactions at scale, which can only be done by the help of machines. Hence, we need to pioneer the development of a collaborational engine between human and machine agents."

Robert Lindstädt, Chief Technology Officer
#5 Smile & craft

#5 Smile & craft

"We touch the heart and feed the brain in every detail of our work. This is the only way to create outstanding experiences and unique products. We take pride in what we do, while killing darlings when facing better data or ideas. We outsmart and outwork others. We celebrate every milestone, every first chatout and every new agent that is using what we’ve build."

Etienne Kiefer, Chief Creative Officer

Your future at Charles!

Customer Success Manager (m/f/d)

Full Time, Berlin, Germany

As a customer success manager, you will work with clients and develop a personal working relationship to them to ensure they're receiving the tools and support needed to achieve their goals.

UI/UX Designer (m/f/d)

Full Time, Berlin, Germany

Charles is looking for talented and creative User Interface Designers starting March 2021. The ideal candidate should have an eye for details and a strong passion in conceptual thinking & visual design.

Backend Developer (m/f/d)

Full Time, Berlin, Germany

Charles is looking for experienced Backend developers with a passion for high product quality. As part of the engineering team, you will be responsible for the engineering and implementation of scalable technical solutions around messenger apps and shop systems integration.

Frontend Developer (m/f/d)

Full Time, Berlin, Germany

Charles is looking for experienced Frontend developers with a passion for high product quality. As part of the engineering team, you will be responsible for the implementation of scalable technical solutions that deliver intuitive and consistent user experience.