In this session, we covered:

• The convergence of messaging trends and generative AI technology in customer communication
• An in-depth look at charles' new AI agent squad, including Sue Port for FAQ automation and Recco for personalized product recommendations
• Real-world implementation insights and early results from Junglück's experience with AI agents
• Practical demonstrations of how to set up, train, and optimize AI agents for your brand voice and product catalog

Our speakers presented a compelling case for why e-commerce and consumer brands should be integrating AI agents into their WhatsApp strategy. From reducing customer service workload to providing 24/7 personalized product guidance, these tools are reshaping how brands interact with customers on messaging platforms.

Key takeaways include:

• The importance of high-quality, structured product data for effective AI agent performance
• Strategies for aligning AI agents with your brand voice and tone
• The potential for AI agents to handle multiple languages without additional setup
• Early results showing high customer acceptance and measurable impacts on service ticket reduction and sales

Watch the recording below to learn how you can transform your WhatsApp marketing strategy and drive unprecedented engagement in today's competitive landscape.

Want to stay ahead of the curve? Don't miss our next webinar on June 12th, where we'll be exploring further developments in AI-powered conversational commerce. Sign up 👉 here to ensure you're part of the conversation on the future of customer engagement.