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The 10 min guide to <strong>Conversational Commerce</strong>

The 10 min guide to Conversational Commerce

Everything you need to know what it needs to build a succesfull new Sales Channel. Conveersational Commerce in Chat.


5 Functionalities to Make the Most of the WhatsApp Business API

Medium and large companies alike wanting to unlock the power of conversation with their customers have a powerful tool at their disposal: The WhatsApp Business API goes way beyond the everyday chat experience itself and helps brands build strong communities, drive customer engagement and send out highly-relevant newsletters that enjoy a 10x higher open rate than emails.

Features, News

7 Best Practices To Build a Whatsapp Marketing Strategy 📈

At Charles, we believe the core requirement to building a Whatsapp marketing strategy is having a team that is dedicated to delivering quality guidance - helping you (the marketer) remain innovative, tactical and competitive. 


WhatsApp Newsletters - Reach your customers where their friends are 💬

With approximately 306 billion emails being sent and received daily, it’s become harder than ever for marketers to cut through the inbox noise and get in front of customers. 


Say "hello" 👋 to your customers on Instagram

Charles, a self-proclaimed ‘conversational commerce’ tool, is launching from Berlin today with €1 million in funding. The software enables merchants and consumer brands to sell products via WhatsApp and other chat apps. Investors include business angels such as Tarek Müller (CEO AboutYou) and Alexander Graf (CEO Spryker Systems, Kassenzone).


You can now send non-transactional notifications on WhatsApp!

At Charles, we understand that keeping your customers engaged is vital to the success of your business. Many businesses, like yours, have witnessed the benefits of using WhatsApp to communicate with customers and improve their customer service experience.

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